Job Responsibilities ? Develop opportunity and manage customer relationship ? Manage existing accounts and develop new accounts, in line with sales strategy to grow target segments and improve profitability ? Maintain interface at multiple levels and develop close working relationship with customers ? Work with Technology and Marketing to identify and develop value-added solutions for customers ? Develop sales pipeline opportunities especially duplication of validated application and work with supporting functions to drive for commercialization ? Timely follow-up on customer feedback until resolution of claims and complaints ? Generate sales orders with margin optimization ? Identify and capture value unique to each customer and sales transaction ? Negotiate sales terms with customers within set guidelines ? Setup and maintain appropriate credit terms with customers; monitor and minimize credit blocks ? Monitor and follow up on agreements especially on meeting the volume commitment ? Work closely with customers and appropriate functions to reduce cost and optimize margin ? Manage sales territory and account plans ? Develop account plan to achieve revenue, profit and volume objectives ? Provide stewardship of business objectives for assigned accounts, align with team goals and priorities ? Collect, analyze, and share market intelligence and emerging trends with team members Requirement ? 3+ years of market facing experience (commercial or technical) in chemical industry ? A minimum of Bachelor’s degree; major in Chemical engineering, chemistry, material science or related field preferred ? Prior working experience with global corporations and/or polymers applications is a plus ? Strong interpersonal skills and great teamwork capabilities; able to influence and lead in a matrix organization ? Able to communicate effectively in written English and can manage conversational English at workplace ? Available to frequent travel domestically